FAQ | Decadence NYE 2021

FAQ

Please make sure to review the RULE and ABOUT sections. Many questions can be answered there.

GENERAL

Q: Will I be allowed to leave and re-enter the Festival?
A: No, there is no re-entry allowed.

Q: What is the COVID safety policy for Decadence 2021?
A: Decadence Colorado will be following all guidelines required by the city of Denver in accordance with COVID safety. Per order of the State of Colorado 9th amended Public health order 20-38 all unseated, open to the public indoor events of 500 or more individuals in the counties of Adams, Arapahoe, Boulder, Jefferson, and the city and county of Denver and the city and county of Broomfield shall require all individuals 12 years of age or older to be fully vaccinated to be admitted into the indoor event. Therefore all patrons must provide proof of vaccination for entry. Acceptable documentation may be a physical copy of a COVID-19 Vaccination Record Card, a digital copy of such card or such other proof as is permitted locally. A photo of the front and back of your vaccination card will be accepted. Proof of vaccination needs to be accompanied by a photo ID.

Q: What are the event times?
A: 6:30pm-3:00am Daily

Q: Will set times and a map of the show be released in advance?
A: Set times and map will come closer to event.

Q: Can I apply for a media pass?
A: Visit the Get Involved page for more info.

Q: Can I wear a mask to the event?
A: Yes masks and face masks are allowed!

Q: What is/isn’t allowed inside the event?
A: See full list of guidelines here.

Q: Can I bring a GoPro?
A: No. Video cameras and professional recording equipment are not allowed. GoPro’s fall into this category.

Q: Can I bring marijuana?
A: Marijuana, marijuana products, and associated paraphernalia are not allowed inside the convention center.

Q: Can I bring a CamelBak?
A: Yes, provided that it’s empty upon your arrival. They will be inspected. Must only have two main compartments and one smaller compartment.

Q: Can I bring totems/rage sticks?
A: Totems are not allowed inside per venue policy.

Q: When will the schedule be released?
A: Set times will come closer to event date.

Q: What time will will call/box office open?
A: Will call opens at 4:30PM daily.

Q: Will there be handicap sections?
A: ADA sections will be available. More details to come closer to the event.

Q: Can I bring a CamelBak or Hydration Pack?
A: Hydration packs with no more than two main compartments and one smaller compartment—must be empty upon entry.

TICKETS

Q: Will tickets be sold at the event?
A: If the festival does not sell out in advance, tickets will be available at the box office at a higher price on show date. Do not buy tickets from scalpers. Beware of frauds.

Q: Can I upgrade my GA ticket to VIP?
A: Yes. VIP upgrades available on site.

Q: Can I pay off my payment plan tickets early?
A: There is not a way to pay a payment plan ticket early.

Q: My payment has not processed yet!
A: Please contact AXS Tickets at decadence@axs.com.