FAQ | Decadence NYE 2021

FAQ

Please make sure to review the RULE and ABOUT sections. Many questions can be answered there.

GENERAL

Q: Will I be allowed to leave and re-enter the Festival?
A: No, there is no re-entry allowed.

Q: What is the COVID safety policy for Decadence 2021?
A: All attendees of this event are required to be fully vaccinated (at least two weeks after final dose) OR provide results from a negative COVID-19 test (48 hours before the event) prior to entering the venue. All attendees must wear a mask(covering mouth and nose) upon entry to the venue and throughout the evening.

Accepted forms of vaccination proof are:

· Pictures of the vaccination card
· MyColorado ID app
· Health passports
· Physical cards
Accepted forms of test results are those that have been provided by a third party (urgent care/testing site or the like). At home tests will not be accepted.

A Rapid Testing Tent will be onsite for patrons to purchase a 15 minute rapid test for $75. After a negative test, you can enter the venue.

Please note, no exemptions of any kind will be accepted for entry.

Entry requirements and venue protocols are subject to change. Be sure to check the event venue website closer to your event date for the latest information.

Violation of any policy may lead to removal from the event.

Q: What are the event times?
A: 6:30pm-3:00am Daily

Q: Will set times and a map of the show be released in advance?
A: Set times and map will come closer to event.

Q: Can I apply for a media pass?
A: Visit the Get Involved page for more info.

Q: Can I wear a mask to the event?
A: Yes masks and face masks are allowed!

Q: What is/isn’t allowed inside the event?
A: See full list of guidelines here.

Q: Can I bring a GoPro?
A: No. Video cameras and professional recording equipment are not allowed. GoPro’s fall into this category.

Q: Can I bring marijuana?
A: Marijuana, marijuana products, and associated paraphernalia are not allowed inside the convention center.

Q: Can I bring a CamelBak?
A: Yes, provided that it’s empty upon your arrival. They will be inspected. Must only have two main compartments and one smaller compartment.

Q: Can I bring totems/rage sticks?
A: Totems are not allowed inside per venue policy.

Q: When will the schedule be released?
A: Set times will come closer to event date.

Q: What time will will call/box office open?
A: Will call opens at 4:30PM daily.

Q: Will there be handicap sections?
A: ADA sections will be available. More details to come closer to the event.

Q: Can I bring a CamelBak or Hydration Pack?
A: Hydration packs with no more than two main compartments and one smaller compartment—must be empty upon entry.

TICKETS

Q: Will tickets be sold at the event?
A: If the festival does not sell out in advance, tickets will be available at the box office at a higher price on show date. Do not buy tickets from scalpers. Beware of frauds.

Q: Can I upgrade my GA ticket to VIP?
A: Yes. VIP upgrades available on site.

Q: Can I pay off my payment plan tickets early?
A: There is not a way to pay a payment plan ticket early.

Q: My payment has not processed yet!
A: Please contact AXS Tickets at decadence@axs.com.